Volunteers Needed @ The Well


Volunteer Appeal from The Well Multi-Cultural Resource Centre (The Well)


“You are helping to take away my worry and get everything sorted.” (Female, Spanish, aged 20-30)


“The Well is the only place that helps. You are a real blessing… Other people rely on family, but The Well is our family.” (Indian couple, aged 71-80)


Do you want to help take away worries, sort problems and be a real blessing to disadvantaged ethnic minority communities in Glasgow? The Well is looking for volunteer Advice Workers. We offer free one-to-one Advice Consultations to the ethnically diverse residents of Govanhill, Glasgow. Many of our clients are disadvantaged through poverty, racism, limited English language skills, social isolation, cultural differences and simply not knowing how things work in the UK.


We aim to demonstrate God’s love by providing a place of welcome, hospitality and friendship, as well as practical advice and support. Consultations can be about anything, from understanding a utility bill to more complex welfare or immigration advice. We often help families in financial crisis to access vital sources of income that they would undoubtedly struggle to get otherwise.


Our volunteer Advice Workers support people through each step of these processes that can be stressful and daunting. Demand for our Advice Consultations is very high. Last year, despite lockdowns and restrictions, over 4000 consultations took place.


We are approaching an exciting transition to brand-new, larger premises. This is planned to increase our capacity to help more disadvantaged families every day. However, alongside the extra space, we need extra volunteer Advice Workers.


So, if you want to use your skills to make a difference, and you have a free morning or afternoon you could commit to volunteering each week, please get in touch. We are looking for people who are:

· Good communicators

· Confident in completing basic online processes

· Compassionate

· Patient

Customer-facing experience, some knowledge of the welfare system and cross-cultural experience would be advantageous, but not essential. Training will be provided.


If you are interested, please contact: info@thewell.org.uk